If you have selected the COLLECTION option, your order will be ready 10-15 minutes after you receive your order confirmation. If there are any queries with your order you will be notified in the confirmation email.
Click & Collect
KB Packaging
Merlin Way
Quarry Hill Industrial Estate
Ilkeston
Derbyshire
DE7 4RA
Contact:
Tel 0115 9441600
Email [email protected]
On arrival proceed to the collection point through the door on the left.
Press the bell on the far wall.
Let the collection point team know you have arrived and await their instruction.
Delivery
If you have selected the DELIVERY option, orders are picked and packed on the same day the order is placed. If your order was placed before 3:00 PM we will endeavour to dispatch on the same day too.
Depending on your location your goods will be despatched on our own transport (Eastwood Express), 3rd Party Pallet Network or via a courier. Our service is a 2-4 day service but where possible we will aim for a next day delivery service.
Tracking
If your delivery is being brought to you by Eastwood Express you will receive an email notification with tracking details.
Real-Time Tracking
Know where your delivery is in real-time.
Notifications
You will be notified when your delivery has arrived.
Questions?
If you have any questions about your delivery please contact customer service.
You can use the chat tool in the bottom right-hand corner of the screen or if you would prefer to speak to a real person you can contact customer services on 0115 9441600
